My team and I deal with different people every day. If you work a job that involves client-servicing, you’d know how frustrating it can be at times. In today’s episode, my team and I discuss about the things we struggle with when it comes to customer service, and commitments we undertook to improve upon them.
00:37 KK meeting on customer service
01:14 What customer service means?
02:20 How to deal with clients
04:20 How the gossip train affects work
06:16 What to do to work out problems with clients
10:26 Having a solution-oriented mindset
11:02 Collaborate and work towards a solution until it’s resolved
13:44 Walking away with a commitment
14:30 Working towards a real connection
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Legendary – Welshly Arms https://www.youtube.com/watch?v=Z2CZn966cUg
Video Produced by:
Nate Woodbury – YouTube Producer
Kris Krohn is not in the business of providing personal, financial or investment advice and specifically disclaims any liability, loss or risk, which is incurred as a consequence, either directly or indirectly, by the use of any of the information contained in this document. Also, Kris Krohn, this document, and any online tools, if any, do NOT provide ANY legal, accounting, securities, investment, tax or other professional services advice and are not intended to be a substitute for meeting with professional advisors. If legal advice or other expert assistance is required, the services of competent, licensed and certified professionals should be sought. In addition, Kris Krohn does not endorse ANY specific investments, investment strategies, advisors, or financial service firms.
The above summary disclosure is provided as an overview, and is not intended to be comprehensive. Additional details are reflected below. See full disclosures here: https://www.kriskrohn.com/epicdisclosure
NO INVESTMENT, FINANCIAL, LEGAL OR TAX ADVICE
The contents of this video are for informational and educational purposes only. They should not be considered investment, financial, legal or tax advice. Kris Krohn is not licensed in the insurance or securities industries and is not in the business of selling, soliciting or negotiating the sale of any insurance contract, security or other investment vehicle.
DISCLOSURE OF FINANCIAL RELATIONSHIP
Mr. Krohn has a financial interest in EPIC Insurance Services, LLC (EPIC), a licensed insurance brokerage agency incorporated in New Jersey, and is compensated by EPIC. See full disclosures here: https://www.kriskrohn.com/epicdisclosure
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