BI Graphics A patient visits with an Oscar Health virtual primary-care doctor. Oscar Health Many insurers and telehealth companies launched virtual primary-care programs amid the pandemic. Some say they're starting to see promising results, like improved health outcomes and lower costs. They're betting that the future of primary care is virtual. This article is part of a series called "Future of Healthcare," which explores how technology is driving innovation in the development of healthcare. Virtual primary care may be more than a pandemic-era fad. Over the past couple of years, health insurers like Humana, Oscar Health, and UnitedHealthcare, and telehealth